Frequently asked questions
- How do I register my child for camp?
- What happens on the first morning of camp?
- What are the drop-off procedures?
- What is the earliest time I can drop my child off at camp?
- What are the pick-up procedures?
- How late can my child stay at camp?
- What if my child would like to be in the same group as his/her friend?
- What if my child requires an epi-pen, ventolin inhaler(s) or medication while at camp?
- What if my child has allergies?
- What if my child misbehaves at camp?
- What do I do if my child is unable to attend camp (i.e. due to illness)?
- What if I need to remove my child from camp for a portion of the day (i.e. for an appointment)?
- Are meals provided?
- What if my child has special dietary needs?
- Should I pack snacks and drinks?
- What items will all campers require daily?
- What items should campers not bring to camp?
- Do you have a lost and found?
- Will my child be swimming?
What happens on the first morning of camp?
On the first day of camp, please park your vehicle in Parking Lot M and walk your child to Captain John's Lounge, the designated drop-off location. At this time you will meet the Camp Director, receive an updated weekly schedule and your child’s camp T-shirt.
What are the drop-off procedures?
Campers should arrive no later than 9:10 a.m. Punctuality is important in order to allow the camper(s) to enjoy the full camp day. If you camper will be late or absent, please notify the office at (905) 688-5550 ext. 3120.
You will be required to drop your child off, in person, at the camp drop-off location. You may do this by parking in Lot M and walking your child to the designated drop off location. Please, do NOT drop your child(ren) off at a different location, as this makes it impossible for us to ensure their safety.
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What is the earliest time I can drop my child off at camp?
Camp begins at 9:00 a.m. For the convenience of working parents, before camp care is available free of charge, starting at 8:10 a.m. Please DO NOT drop your child off before 8:10 a.m., as staff will not be available to supervise your child.
What are the pick-up procedures?
To pick up your child please park in M lot and walk to the designated camp pick-up location. A staff member will greet you and assist you in signing out your child. PLEASE DO NOT TAKE YOUR CHILD WITHOUT SIGNING OUT.
Your child will be released to the people that were listed at the time of online registration. If you wish to add people to the list, please inform the camp in writing.
Our programs take place over the university building and grounds. Campers will be arriving at the pick up location between 3:50 – 4:00 p.m. for our closing ceremonies.
How late can my child stay at camp?
The camp day ends at 4:00 p.m. We believe that working families should have access to our programs so we offer free after camp care until 4:50 p.m. for those who require it. It is expected that all campers will be picked up no later than 4:50 p.m.
What if my child would like to be in the same group as his/her friend?
We will make every attempt to place your child in the same group as his/her friend if:
- They are registered in the same program
- They are in the same age group
- We are notified in advance (a week prior to the camp beginning)
- Please note that changes to group members cannot be made once the camp session has begun
What if my child requires an epi-pen, ventolin inhaler(s) or medication while at camp?
Should your child require the use of an epi-pen and/or ventolin inhaler and/or require medication during the camp day, please in addition to indicating this online, contact the Camp office at least one week prior to your child attending camp to discuss logistics with the camp. Our Camp Director and/or friendly office staff will be pleased to assist you.
What if my child has allergies?
Youth University is extremely sensitive to the needs of campers with serious nut and other allergies. All parents are asked to refrain from sending nut products to camp. Our food service provider’s kitchen is nut free however the self- service area does sell items that may contain nuts. We ask that all parents DO NOT send their child with money to purchase items to ensure the safety of campers around them! For more information on our ability to accommodate your child’s allergies, please contact the Camp Director.
What if my child misbehaves at camp?
Youth University strives to be inclusive of all campers. Our staff are trained in prevention and behaviour management strategies. Disrespect of self and others however cannot be tolerated. If your child is misbehaving at camp, camp staff will speak with you and your child in an effort to seek out a solution. In the rare occurrence that this is not possible, or if your child’s behaviour represents a threat to others’ physical or emotional safety, s/he will be asked to leave.
What do I do if my child is unable to attend camp (i.e. due to illness)?
If your child is unable to attend camp for the day (i.e. due to illness, etc.), please leave a message with our office staff at 905-688-5550 ext. 3120. Please note that missed camp days cannot be made up.
What if I Need to remove my child from camp for a portion of the day (i.e. for an appointment)?
Youth University uses classrooms and outdoor locations across the entire Brock campus. For this reason, it is difficult to accompany kids to meet their parents at odd times throughout the day. If you need to remove your child, please make every attempt to do so during their lunch period. If you plan to do this, or if this is not possible and you wish to make other arrangements, please speak with our Camp Director prior to the first day of the camp session.
Are meals provided?
For the convenience of busy parents, an optional, well-balanced meal plan may be purchased at the time of registration. Please note that the meal plan does NOT include snacks throughout the day.
Campers are welcome to bring their own lunches from home (about 50% of our campers do so). Campers will carry their lunches to their classrooms with them, so please use your discretion as to whether a “cold pack” may be useful to keep the lunch fresh.
Please do NOT send lunches that require heating as heating equipment/facilities will NOT be available.
What if my child has special dietary needs?
Sodexo, our meal plan provider is able to accommodate a number of special dietary needs. Please contact our office at (905) 688-5550 ext. 3120 to inquire about Sodexo’s ability to meet your child’s requirements.
Should I pack snacks and drinks?
Please provide your child with appropriate snacks, beverages, and a water bottle. Staff will instruct campers to refill their water bottles when appropriate.
Please note that due to Youth University’s healthy eating preferences and the risk of severe allergic reactions, campers are not permitted to use vending machines on campus.
- Closed-toe shoes (sneakers, running shoes, etc.)
- Refillable water bottle
- Sun hat
- Bathing suit / towel – (Mondays and Fridays)
- Nutritious lunch (unless registered for the meal plan)
- Clothing for inclement weather (as necessary)
- Bug Repellant (optional)
- Electronic devices (music, video players, gaming devices)
- Valuables (jewelry, money)
- Medication (please speak with the Camp Director in advance regarding your child’s medication)
- Nut or nut products (including peanut butter)
Do you have a lost and found?
Please ensure that all items/equipment are labeled with your child(ren)’s name(s). While the camp will do its best to ensure the safekeeping of all items, it assumes no responsibility for lost or damaged items. A “Lost & Found” will, however, be maintained at a designated spot near the camp office.
Will my child be swimming?
Campers will be enjoying water-based activities and challenges outdoors around campus on Monday and Friday afternoons. Campers may expect to get wet, but swim attire is optional.
The Eleanor Misener Aquatic Centre at Brock University is the largest swimming facility in the Niagara Region. The 50m Olympic size pool provides room for numerous water activities at the same time. This year the pool is undergoing renovations and upgrades until from April – August. We look forward to the reopening of the Brock pool in the fall of 2013.