Frequently asked questions
Preparing for camp and Cancellation Policy
How much does Summer Camp Cost?
$165 per full week session per child
Are there subsidies available?
Some Youth University camps (i.e. Survival Skills, Outdoor Leaders) qualify for Canadian Tire Jump Start funding.
Youth University camps may also be subsidized through Niagara Region Child Care Assistance funds.
How do I register my child for camp?
For your convenience, registration for summer camp will be been posted online on March 16th, 2015. Please follow this link to the summer camp registration page. Registration is open from March 16 until 5 business days prior to the camp begins.
I registered my child but they can no longer attend. How do I cancel?
Full camp fees are refundable until June 15.
Partial camp fees (less a $50 administration fee per camp, per child) are refundable between June 16 and five business days prior to the start date of your child’s session. Four business days or less prior to the start date of your child’s session, fees are non-refundable as staffing and expenses have been fully committed at that time.
Please note, missed camp days cannot be made up or refunded.
The meal plan is optional but must be paid in full at the time of registration. Meal plan fees are fully refundable up to 5 business days prior to the start of your child’s session.
What measures does the camp take to ensure the safety of the campers?
At Youth University we recognize that a high quality program is built on a foundation of high quality staff. It is for this reason that our staff are selected and trained to represent the highest standard in service, commitment and quality in experiential education. Our staff are carefully selected for their professionalism, expertise, attention to safety, and love for helping people to learn and develop through adventurous learning experiences. All of our staff receive comprehensive training in experiential learning theory and activities, facilitation skills, risk and safety management. We also provide our climbing staff with technical training on our low and high ropes course and our climbing wall. We require all staff to have Standard First Aid and CPR-C qualifications, and a certified Police Check with Vulnerable Sector Screening.
For the convenience of busy parents, an optional, well-balanced meal plan may be purchased at the time of registration. Please note that the meal plan does NOT include snacks throughout the day. Campers are welcome to bring their own lunches from home (about 50% of our campers do so). Campers will carry their lunches to their classrooms with them, so please use your discretion as to whether a “cold pack” may be useful to keep the lunch fresh. Please do NOT send lunches that require heating as heating equipment/facilities will NOT be available.
What if my child has special dietary needs?
Sodexo, our meal plan provider is able to accommodate a number of special dietary needs. Please contact our office at (905) 688-5550 ext. 3120 to inquire about Sodexo’s ability to meet your child’s requirements.
Should I pack snacks and drinks?
Please provide your child with appropriate snacks, beverages, and a water bottle. Staff will instruct campers to refill their water bottles when appropriate. Please note that due to Youth University’s healthy eating preferences and the risk of severe allergic reactions, campers are not permitted to use vending machines on campus.
What items will all campers require daily?
- Closed-toe shoes (sneakers, running shoes, etc.)
- Sunscreen + Sun hat (Bug Repellant (optional))
- Refillable water bottle
- Bathing suit / towel – (Mondays and Fridays)
- Nutritious lunch (unless registered for the meal plan)
- Clothing for inclement weather (as necessary)
What items should campers not bring to camp?
- Electronic devices (music, video players, gaming devices)
- Valuables (jewelry, money)
- Medication (please speak with the Enrichment program manager in advance regarding your child’s medication)
- Nut or nut products (including peanut butter)
Please contact the enrichment program manager at 905 688 550 x 4380 to discuss the program.
Can my child be accompanied by an EA/helper?
Yes, an EA/helper may attend camp with your camper. Please call the enrichment program manager to discuss any needs or logistics.
What if my child requires an epi-pen, ventolin inhaler(s) or medication while at camp?
Should your child require the use of an epi-pen and/or ventolin inhaler and/or require medication during the camp day, please in addition to indicating this online, contact the Camp office at least one week prior to your child attending camp to discuss logistics with the camp. Our Enrichment program manager and/or friendly office staff will be pleased to assist you.
What if my child has allergies?
Youth University is extremely sensitive to the needs of campers with serious nut and other allergies. All parents are asked to refrain from sending nut products to camp. Our food service provider’s kitchen is nut free however the self- service area does sell items that may contain nuts. We ask that all parents DO NOT send their child with money to purchase items to ensure the safety of campers around them! For more information on our ability to accommodate your child’s allergies, please contact the Enrichment program manager.
What happens on the first morning of camp?
On the first day of camp, please park your vehicle in Parking Lot M and walk your child to Captain John's Lounge, the designated drop-off location. At this time you will meet the Enrichment program manager, receive an updated weekly schedule and your child’s camp T-shirt.
Does my child have to wear their t-shirt each day?
Yes. All campers must wear their camp t-shirts to camp each day. This helps to easily identify youth on campus in the event of an emergency. Please ensure campers are wearing their shirt each day. Additional shirts may be pruchased on Mondays for $10.
What are the drop-off procedures?
Campers should arrive no later than 9:10 a.m. Punctuality is important in order to allow the camper(s) to enjoy the full camp day. If your camper(s) will be late or absent, please notify the office at (905) 688-5550 ext. 3120. You will be required to drop your child off, in person, at the camp drop-off location. You may do this by parking in Lot M and walking your child to the designated drop off location. Please, do NOT drop your child(ren) off at a different location, as this makes it impossible for us to ensure their safety.
What is the camp’s staff-to-camper ratio?
This ratio indicates the overall level of supervision that the camp can provide your camper. The staff-to-camper ratio for Junior camps is 1 Mentor to 12 campers. The staff-to-camper ratio for Senior camps is 1 Mentor to 15 campers.
What if my child would like to be in the same group as his/her friend?
We will make every attempt to place your child in the same group as his/her friend if: they are registered in the same program, they are in the same age group, and we are notified in advance (a week prior to the camp beginning)
What if my child misbehaves at camp?
Youth University strives to be inclusive of all campers. Our staff are trained in prevention and behaviour management strategies. Disrespect of self and others however cannot be tolerated. If your child is misbehaving at camp, camp staff will speak with you and your child in an effort to seek out a solution. In the rare occurrence that this is not possible, or if your child’s behaviour represents a threat to others’ physical or emotional safety, s/he will be asked to leave.
What do I do if my child is unable to attend camp (i.e. due to illness)?
If your child is unable to attend camp for the day (i.e. due to illness, etc.), please leave a message with our office staff at 905-688-5550 ext. 3120. Please note that missed camp days cannot be made up.
What if I Need to remove my child from camp for a portion of the day (i.e. for an appointment)?
Youth University uses classrooms and outdoor locations across the entire Brock campus. For this reason, it is difficult to accompany kids to meet their parents at odd times throughout the day. If you need to remove your child, please make every attempt to do so during their lunch period. If you plan to do this, or if this is not possible and you wish to make other arrangements, please speak with our Enrichment program manager prior to the first day of the camp session.
What does recreation include?
Recreation includes the instructor facilitating safe games to be played outdoors if weather permitting. These games could require your children to run or participate in sit-down activities or games.
Do you have a lost and found?
Please ensure that all items/equipment are labeled with your child(ren)’s name(s). While the camp will do its best to ensure the safekeeping of all items, it assumes no responsibility for lost or damaged items. A “Lost & Found” box will be maintained at a designated spot near the camp office. Any outstanding article without a proper name label will be donated.
Will my child be swimming?
The Eleanor Misener Aquatic Centre at Brock University is the largest swimming facility in the Niagara Region. The 50m Olympic size pool provides room for numerous water activities at the same time. Campers visit the pool on Monday and Friday afternoons.
My child is afraid of heights/water. Do they have to participate in climbing/swimming?
No, your child does not have to climb or swim if they do not want to, however we do encourage our campers to try new things. If they do not wish to climb or swim, there is alternative programming available supervised by one of our staff. You can also preview our High Ropes 101 and How Climbing Works videos to learn more about our challenge course.