FAQ

• What safety systems are in place at the High Ropes Course?
• What sort of training is required of your day program staff?
• Does Youth University maintain any memberships in professional associations?
• What is meant by challenge by choice?
• When should I book a Fall Day Program for my class?
• What should the students bring/wear?
• I have some students with special needs, will they be able to participate?
• What is the cancellation policy?
• What happens in severe weather?
• Do you require a deposit?
• When do I need to confirm my final number of participants?
• Is there a minimum group size?

What safety systems are in place at the High Ropes Course?

For our high ropes course and climbing wall, we use a harness and rope belay system to ensure safety. Our harnesses are fabricated out of the same material that seat belts are created from and are inspected before each program. A safety rope is connected to each climbers harness and is strung through a belay cable overhead (these belay cables can hold over 7000 kg - approximately the weight of three elephants). The rope is then threaded through a special belay device that creates friction on the rope. A designated staff "belayer" maintains the end of the rope. Every rope is thoroughly checked before use.

Our Ropes Course Manager inspects and documents all Youth University low ropes elements, the high ropes course, and the climbing wall on a regular basis. We also obtain an annual detailed course inspection by a recognized Ropes Course Building Company.
 

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• High and Low Ropes Training
• Risk Management Training
• Robotics and computer programming training
• An introduction to Tribes Learning Communities
• Standard CPR / First Aid

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Does Youth University maintain any memberships in professional associations?

• The Association for Challenge Course Technology (ACCT)
• The Association for Experiential Education (AEE)
• Ontario Camping Association (OCA)
• Ontario Physical and Health Education Association (OPHEA)

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• HOT Weather: Students should come prepared for hot/sunny weather with plenty of water, sunscreen, a hat and light breathable clothing.
• COLD Weather: During the fall and winter students should come prepared with a winter hat, gloves or mittens, a winter jacket (water resistant or water proof ), warm pants (wind pants, rain pants or snow pants are suggested – cotton and jeans is not advised because they can become wet and are not wind proof), and long underwear. Change facilities will be provided to accommodate changing and adjusting layers of clothing.

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I have some students with special needs, will they be able to participate?
Absolutely! Youth University strives to provide an inclusive environment that enables students to feel successful while working towards achieving their full potential. When booking your program let us know any needs and special considerations that will help us create a successful program for your students. One of our High Ropes Courses is accessible to people who use a wheelchair. We would be happy to discuss other physical, emotional or learning challenges that may be present in your class and what we can do to ensure a comfortable and safe environment for all students.

Yes, groups will be charged a minimum of 12 participants.

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