OSAP: A Step-by-Step Guide
The Ontario Student Assistance Program (OSAP) provides financial aid to students enroled in full-time studies in postsecondary education. For more information, including eligibility criteria, check out the OSAP website. If you have any questions about the program or your circumstances, please contact us. If you are visiting us in person, please bring your social insurance card and a valid, government issued photo ID so we can access your file.
Step 1: Submit an OSAP application online at http://osap.gov.on.ca
We recommend you submit your application by the end of June to ensure OSAP funding is processed and ready to go for September. You can still apply after this date, however your funding may be delayed. If you apply after the start of term, the amount of funding you are eligible for may be reduced.
Step 2: Print off your “MSFAA”, “List of Other Documents” page, and Signature pages
At the end of the application you will be asked to print off your Master Student Financial Assistance Agreement (MSFAA), “List of Other Documents” page, and “Consents, Instruction, Declarations and Signature” pages.
Be sure to carefully read the “List of Other Documents” page. If you are required to submit any extra documentation for your OSAP application it will be listed here.
Did you have OSAP last year? You won't be required to submit an MSFAA again. Skip to step 3b.
Step 3a: Take your MSFAA (in person) to an authorized Canada Post Office
There are certain Canada Post Offices that are authorized to process MSFAAs, so be sure to check out the CanLearn website for a complete list. When you go you will need your social insurance card, a government issued photo ID, and your banking information (i.e. a void cheque or direct deposit slip from your bank). The Canada Post employees will check your identification and mail your MSFAA to the National Student Loans Service Centre.
Step 3b: Mail your “List of Other Documents” page and Signature pages to Brock
While you are at the Canada Post Office, you can also send your “List of Other Documents” page, “Consents, Instruction, Declarations and Signature” pages, and any additional documentation required (it will be listed on your “List of Other Documents” page) to Brock. Our address is:
Student Awards and Financial Aid
500 Glenridge Ave.
St. Catharines, ON
If you are in the area, you are also welcome to drop your documentation off in person. Our office is located on the 4th floor of the Schmon Tower and our office hours are Monday-Friday, 8:30am-12:00 and 1:00-4:30pm.
Step 4: You will be sent a Notice of Assessment
Once your OSAP documentation (outlined in Step 3b) is processed, the Ministry of Training, Colleges, and Universities will send you a Notice of Assessment. You will receive this notification by mail or by email, depending on how you asked to be notified.
If you were asked to submit other documents (indicated on your "List Of Other Documents" form) they may take additional time. You can expect to receive a Notice of Assessment within approximately one week from the date we process all of your paperwork. If you still haven't received of Notice of Assessment - check your status on the OSAP website - you may be missing some documentation.
Step 5: Report any significant income changes to SAFA
At the end of the summer, we encourage you to inform the Student Awards and Financial Aid Office (SAFA) of any significant changes to your summer income information. We will be happy to reassess your file based on your new information. (Note: any time your file is reassessed, you will be notified by the Ministry).
Step 6: Brock will confirm your enrollment
Make sure you are registered for your courses. Brock Financial Aid will begin confirming OSAP students’ enrolment on the first day of the term. You can expect the first installment of your OSAP funds to be deposited to your account about mid to late September.
Step 7: Confirm your income on the OSAP website (October)
You will be required to confirm your income information in mid-October. You must complete this step in order to receive your second installment of OSAP funding.
Step 8a: Inform SAFA of any changes to your file
If any of the information you reported on your original OSAP application changes throughout the year, be sure to let the Student Awards and Financial Aid Office at Brock know! This includes your mailing address, course load, income information, and more.
Step 8b: Check out OSAP appeals on the SAFA website
Not getting enough OSAP funding? There are a number of appeals that you can submit which may increase the amount of OSAP funding that you are eligible to receive. You can find the most common appeals on the Student Awards and Financial Aid website.
If you would like to have us review your OSAP application, you are welcome to drop by the Student Awards and Financial Aid office in person. Our office is located on the 4th floor of the Schmon Tower and our office hours are Monday-Friday, 8:30am-4:30pm. Be sure to bring your Social Insurance card and a valid, government issued photo ID so we can access your OSAP file.
Step 9: Brock will confirm your enrollment for the Winter
Make sure you are registered for your Winter courses. Brock Financial Aid will begin confirming OSAP students’ enrolment on the first day of the term. You can expect the first installment of your OSAP funds to be deposited to your account approximately 10 days later.
Step 10: Pass your courses and keep your income up-to-date
If you receive more than $7300 in loan funding, you might be eligible for the Ontario Student Opportunity Grant (OSOG)! This grant funding caps repayable debt at $7300.
You will automatically be considered for OSOG. Keep in mind that your income information will be verified with Canada Revenue Agency, so it’s important to accurately report it on your OSAP application. Your academic progress will also be checked. If you have any restrictions on file, you may not be eligible for OSOG.
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