Course Information
Course Code OPER 3P93
Course Title Quality Management
Description Effectively managing quality, combining theory and practice to formulate models for quality improvement and control. Statistical tools, techniques for process re-engineering and improvement, and designing quality into products and services.
Course Format Lectures, case discussion, 3 hours per week.
Restrictions open to BAcc, BBA, BCB and combined Business majors.
Prerequisite(s) OPER 2P91 and MATH 1P98.