ArcGIS - HELP Contacts

To request a copy of ArcGIS, a valid Brock I.D. is required.

Faculty and staff:
Submit request via the webform IT Request or email helpdesk@brocku.ca

Library staff:
Submit request to the Library Systems Helpdesk or email libsys@brocku.ca

Students:
Submit request to the Map Library (MC-C306) in person, by email: maplib@brocku.ca or phone 905.688.5550 x.5890
Priority will be given to graduate students, fourth year thesis students and research assistants.

Technical HELP

For basic GIS help, in-course instruction and curriculum, contact:
Map Library, Room MC C306, 905.688.5550 x.5890
Sharon Janzen, sjanzen@brocku.ca
Colleen Beard, cbeard@brocku.ca

For advanced GIS analysis, processing and research help, contact:
Marilyne Jollineau, Dept. of Geography, MC C325, 905.688.5550 x.4556 mjollineau@brocku.ca

For software installations issues, contact:
IT Help Desk, MC F314, ph. 905.688.5550 x.4357 or report the problem via webform IT Request or email: helpdesk@brocku.ca

Library staff report the problem via the Library Systems Help Desk or email: libsys@brocku.ca

To register for a course in Virtual Campus
Select a course from the Virtual Campus Training Catalog, contact code administrator (listed below) with your Brock email address. You will receive a unique code allowing you to register and by-pass the registration fee. Each course will require a new code.

Map Library, Room MC C306, 905.688.5550 x.5890
Sharon Janzen, sjanzen@brocku.ca
Colleen Beard, cbeard@brocku.ca

IT Help Desk, Room MC F314, 905.688.5550 x.4338
Mary Pisiak, mpisiak@brocku.ca