Brock University’s Anti-spam Filter System
What is E-mail Spam?
E-mail spam can be broadly defined as any e-mail that is sent to one or more recipients that is unsolicited and unwanted by the recipient or recipients. Spam e-mails can take many forms many of which are indistinguishable from legitimate messages by automatic means. Spam messages include:
- Messages asking the user to provide personal information such as computer account information, bank account information, or other forms of personal information. These messages often appear to come from sources such as the recipient’s bank or employer. No bank or employer should ever ask for such information via e-mail. Brock University will NEVER ask for this type of information by e-mail. This type of message is commonly referred to as ‘phishing’.
- Web phishing is an extension of the phishing e-mails described above. Rather than asking the recipient to reply to the e-mail with personal information, the message asks the recipient to go to a web site to provide the information. Sometimes the web site, intentionally configured to look like a site that is familiar to the recipient, asks the use to log into the site, thus capturing the recipient’s information without them realizing it.
- Messages with known virus programs either embedded in the message itself or as attached files.
- Unsolicited advertising messages.
- Unsolicited messages with content that is offensive to the recipient.
Brock University’s Anti-Spam System
On January 4, 2016, Brock replaced the old anti-spam and malware protection services with Exchange Online Protection (EOP) service for all faculty and staff. EOP is a cloud-hosted email filtering service built to protect users from email spam and malware.
All Brock employees and students with an @brocku.ca email account benefit as EOP significantly enhances email spam and malware detection and protection. Even so, no anti-spam system can completely eliminate spam e-mail for two reasons: it is difficult to automatically distinguish between legitimate and spam e-mail, and the tactics used by the creators of spam messages are constantly changing in an attempt to circumvent spam filter programs. To learn more about how to report spam and phishing emails, click here.