Wireless Information

Wireless Information

Brock University offers wireless Internet access across campuses in St. Catharines and Hamilton. Over the last five years, ITS has been deploying wireless access points throughout both campuses that supports roaming and the 802.11a/b/g standard over a secure or open connection.

Students, faculty and staff may use the wireless network just about anywhere on either campus, excluding residences, with a laptop or PDA. The focus of the wireless network has been on the teaching and learning spaces; however, areas such as cafeterias, hallways and lounges now also have wireless access.

 

 Using a mobile device? Check our mobile device page for more information.

 


 

Additional Information

  • Please note that the login information used for connecting is automatically stored onto the Operating System. This means that if you successfully connect to the network, then every time you reboot your machine, Windows XP will try to connect you to the secure network automatically with the correct information. You do not have to retype your login information in order to gain access.
  • Since your login information is being stored on the local drive, your friends will be able to log onto the wireless network as you if you loan them your laptop. You will also need to change your password if the laptop has been stolen or lost to ensure security access on your account to the secure wireless network.

If your computer does not have the wpa2 option then click here to download the windows xp wpa2 driver.

If you've tried the following instructions and cannot connect to BrockSecure, click here for help.

 


 

Connecting to BrockNet (unsecure)

Required equipment

  1. A computer, which meets the minimum requirements, with a 802.11a/b/g wireless card. It is your responsibility to have the proper wireless drivers for your wireless card. Minimum assistance will be provided in these cases.
Follow these steps
  1. For faculty/staff/students, use your portal username and password (student account will look like aa64aa, faculty/staff account is your first initial and last name - jsmith). You may receive assistance with this procedure by calling the Help Desk at extension 4357.
  2. Make sure that you are situated within range of a hot spot or access point.
  3. Open your browser and attempt to go to a website. You will be redirected to the registration page if you have not already been recently authenticated.
  4. Enter your portal username and password, which will be the same as your my.brocku.ca account information.
  5. Once authenticated, you will be taken to the original web site you had selected in #3 above.
If you did not get to the registration page, please check your configurations by following the settings below:
 
Windows XP
  1. Click Start/Control Panel
  2. Double Click Network Connections
  3. Right Click Wireless Internet Connection and select Properties
    If you do not see Wireless Internet Connection, click on Network Connections and return to step 3
  4. Select Internet Protocol (TCP/IP), click on Properties
  5. Make sure that Obtain an IP address automatically is selected
  6. Make sure that Obtain DNS server address automatically is selected
  7. Click on OK
  8. Click on OK
  9. Return to top of page and follow steps
Windows Vista and Windows 7
  1. Click Start and open the Control Panel
  2. The Control Panel will open, in the top left corner be sure that Classic View is selected
  3. Double click on the Network and Sharing Center icon
  4. In the top left corner click on 'Manage network connections'
  5. The Network Connections panel will open, right click on your wireless connection and click on Properties
  6. The Properties for that connection will appear, click (but DO NOT uncheck) 'Internet Protocol Version 4 (TCP/IPv4)' then click Properties
  7. Under the General tab, be sure that 'Obtain an IP address automatically' and 'Obtain DNS server address automatically' are both selected
  8. Click on OK
  9. Click on Close
Troubleshoot your wireless connection
 
Account expiration?
 
If the login and password you use does not work, it is possible that your Portal account has expired. To check this, go to http://my.brocku.ca and try logging in (you will be able to access the Portal even if you have not logged in successfully to the wireless). If you are prompted to change your password, this means that it has expired. Once you change it, you will be able to authenticate to BrockNet without problems.
 
One hour lockout?
 
If you have any file sharing programs on your computer such as Limewire, Kazaa, EDonkey, Morpheus, etc., these programs contain spyware/adware/viruses that try to attack the wireless network. Depending on the aggressiveness of these programs, the wireless networks defence system may automatically lock your computer from accessing the wireless network for a period of one hour. After the one-hour lockout has elapsed, one of two things will happen. First, if you have resolved the issue during this period, you will be allowed back onto the wireless network. Second, if the problem still resides, then you will be automatically locked out for an additional hour.
 
When asking for a login and password, it says that the login or password are not correct.
 
This error usually means that your Portal login and password has expired. To get to the Portal to be able to change your password, open your available wireless connections and connect to BrockNet. Once connected, open a web browser and go to the Portal (my.brocku.ca) and try to login. If you are prompted to change your password, do so. After successfully resetting the password you will be able to authenticate with BrockSecure..
 
I cannot find the WPA2 driver in the Network Authentication drop down.
 
You will need to download the driver from the Microsoft website. Click here to download the driver.  If you have tried to download the driver and you cannot validate Windows, you will need to get a valid copy of Windows (or contact Microsoft if the copy is legitimate) to connect to BrockSecure.

 

 
For further assistance, call 905-688-5550 ext. 4357.