Posting #: OSSTF 07/2013

Administrative Assistant
Posted:Mar 19, 2013
Department:Student Development Centre, Student Services
Employment Status:Permanent Full-Time
Hours of Work:35 hours per week
Grade:Job Group H
Salary Scale:$36,763-$50,997 per annum, effective May 1, 2012
Start Date:ASAP

Job Summary

Reporting to the Office Coordinator, Student Development Centre the Administrative Assistant will provide administrative support and reception services for the seven areas of the Student Development Centre which include Services for Students with Disabilities, A-Z Learning Services, Aboriginal Student Services, Personal Counseling, Foundations in Leadership, Student Event Risk Management and Non-Academic Discipline. Core responsibilities of this position include:
• Receiving students who have appointments in various areas of the Centre, processing intake forms accurately into data management system and ensuring staff are aware that student has arrived
• Assisting with development and formatting of newsletters/flyers, recording departmental meeting minutes, receiving, sorting and delivering mail, responding promptly and in a professional manner to all in coming telephone, email and in-person inquiries
• Assisting distressed/emotional individuals and students with disabilities locate the appropriate assistance by informing students of resources available within the Student Development Centre
• Making departmental deposits, receiving and processing receipts for payments (i.e. missed appointments, exam fees, discipline fees)
• Ordering office supplies and coordinating loan agreement of wheelchair and equipment with external suppliers as required
• Liaising with various departments within the university and external parties as required
• Maintaining and updating student records, monitoring staff absences and schedules
• Preparing, organizing and maintaining departmental files and systems


• Successful completion of related post-secondary courses, as well as previous experience in a similar setting
• Demonstrated ability to deal effectively with emergency/crisis management situations and diffusing emotional/distressed individuals required
• Proven ability in a related capacity supporting individuals with disabilities and understanding their accommodation needs an asset
• Strong organizational, time management, priority management and problem solving skills
• Excellent communication skills and demonstrated ability to work both independently and as part of a team
• Proven ability to learn service data management software, on-line applications, University software applications and assistive technologies
• Demonstrated ability to work in a very busy, sometimes stressful environment with multiple demands
• Proficiency with MS Office (Word, Excel, Outlook)
• Applied experience working in a front line position with a diverse student population strongly preferred
• CPR and First Aid an asset
• Medical Office experience and/or confidence and knowledge of health services an asset

Notes / To Apply :

Applicants are invited to submit a resumé and cover letter by applying online below by 4:30 p.m., Thursday, March 28, 2013.

It is Brock University’s policy to give first consideration to qualified internal Brock University OSSTF applicants.

We appreciate all applications received; however, due to volume we will contact only those candidates selected for an interview.

Brock University is an equal opportunity employer.

This position is included in the Ontario Secondary School Teachers Federation (OSSTF) Union.