|Posted:||Mar 19, 2013|
|Department:||Student Development Centre, Student Services|
|Employment Status:||Permanent Full-Time|
|Hours of Work:||35 hours per week|
|Grade:||Job Group H|
|Salary Scale:||$36,763-$50,997 per annum, effective May 1, 2012|
Reporting to the Office Coordinator, Student Development Centre the Administrative Assistant will provide administrative support and reception services for the seven areas of the Student Development Centre which include Services for Students with Disabilities, A-Z Learning Services, Aboriginal Student Services, Personal Counseling, Foundations in Leadership, Student Event Risk Management and Non-Academic Discipline. Core responsibilities of this position include:
Receiving students who have appointments in various areas of the Centre, processing intake forms accurately into data management system and ensuring staff are aware that student has arrived
Assisting with development and formatting of newsletters/flyers, recording departmental meeting minutes, receiving, sorting and delivering mail, responding promptly and in a professional manner to all in coming telephone, email and in-person inquiries
Assisting distressed/emotional individuals and students with disabilities locate the appropriate assistance by informing students of resources available within the Student Development Centre
Making departmental deposits, receiving and processing receipts for payments (i.e. missed appointments, exam fees, discipline fees)
Ordering office supplies and coordinating loan agreement of wheelchair and equipment with external suppliers as required
Liaising with various departments within the university and external parties as required
Maintaining and updating student records, monitoring staff absences and schedules
Preparing, organizing and maintaining departmental files and systems
Successful completion of related post-secondary courses, as well as previous experience in a similar setting
Demonstrated ability to deal effectively with emergency/crisis management situations and diffusing emotional/distressed individuals required
Proven ability in a related capacity supporting individuals with disabilities and understanding their accommodation needs an asset
Strong organizational, time management, priority management and problem solving skills
Excellent communication skills and demonstrated ability to work both independently and as part of a team
Proven ability to learn service data management software, on-line applications, University software applications and assistive technologies
Demonstrated ability to work in a very busy, sometimes stressful environment with multiple demands
Proficiency with MS Office (Word, Excel, Outlook)
Applied experience working in a front line position with a diverse student population strongly preferred
CPR and First Aid an asset
Medical Office experience and/or confidence and knowledge of health services an asset
Notes / To Apply :
Applicants are invited to submit a resumé and cover letter by applying online below by 4:30 p.m., Thursday, March 28, 2013.
It is Brock Universitys policy to give first consideration to qualified internal Brock University OSSTF applicants.
We appreciate all applications received; however, due to volume we will contact only those candidates selected for an interview.
Brock University is an equal opportunity employer.
This position is included in the Ontario Secondary School Teachers Federation (OSSTF) Union.