Program Manager, Residential Trip Programs

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Posting #:AP 80/2013
Posted:Dec 12, 2013
Employment Status:Term Full-Time (12 months) With possibility of renewal
Faculty:Not Applicable
Department:Youth University, Community & Ancillary Services
Grade:Job Group K
Salary Scale:$44,132 - $66,135 per annum* (effective July 1, 2013)
Hours of Work:

Job Summary

Why Brock?
Our unique philosophy takes students beyond the pursuit of academic excellence. To achieve this philosophy we endeavour to take our employees beyond the pursuit of just a career. Brock is a place where left-brain and right-brain thinking come together. We encourage our employees to utilize their rational/analytical thinking in concert with their emotional/creative sides in order to have an engaging and rewarding career. We’re one of the fastest-growing universities in Ontario, with hundreds of millions of dollars committed to new construction and programs. We’re small enough to be intimate and big enough to attract world-class minds. Located at the centre of Canada's beautiful Niagara Peninsula, Brock offers an exciting work environment with strong undergraduate, graduate and interdisciplinary programs and a vigorous research culture. We are looking for qualified people who will bring their expertise and dedication in support of the University’s goals and objectives.

The Opportunity
Youth University is a not-for-profit service dedicated to helping all children develop the skills, knowledge, confidence, and aspirations for post-secondary early on; while providing university students with an opportunity for service and work integrated learning. Youth University’s approach is grounded in theory and research with an aim of being educationally inclusive and encouraging all participants and staff to meet their greatest potential—socially, emotionally, and educationally within a 21st century context. As such, all programs, projects and initiatives are designed to be innovative, meaningful, fun, and engaging while fostering confidence through individual attention in a mutually supportive community. Reaching more than 8,000 participants per year, Youth University programs include outreach projects with under-represented and vulnerable youth; day field trips for elementary, high school, and community groups year-round; residential field trips and tours for grades 5-8 during May and June; and individual youth enrichment programs throughout the school year and summer.
Reporting to the Director, Youth University, the Program Manager is responsible for all facets of the design, administration, budgeting, promotion and implementation of Residential Trip Programs and other programs for youth aged 8-18, as well as other administrative duties.

Duties and Responsibilities
• Overseeing all program marketing/promotions and public relations functions that extend across Southern Ontario
• Conducting needs assessments related to programming and customer needs
• Managing contracts and extensive program documentation
• Administrating program budgets and purchasing requirements
• Overseeing and educating student staff
• Preparing related reports and proposals
• Ensuring relevant safety standards are met and constantly monitored
• Solving customer issues
• Ensuring that theory-based educational outcomes are being achieved
• Conducting and analyzing evaluations
• Collaborating with campus resources and other University staff


The ideal candidate will have:
• Related University degree (masters degree or Ontario teaching certification preferred)
• Demonstrated experience in program management and promotion, program development and evaluation, and teaching or facilitating, or the equivalent combination of education and experience
• Demonstrated knowledge of educational theory and an interest in alternative and progressive methods of education
• Demonstrated experience with student staff management (or lead hand experience), operational management and customer service management
• A sense of fun and an adventurous spirit with a love of helping people learn along with a mind for business and operations
• A creative, adaptable, entrepreneurial and resourceful approach
• Excellent problem-solving and multi-tasking skills, with the proven ability to function in a high volume, fast paced environment, while focusing on excellent customer service
• A strong pro-active thinking approach, with demonstrated ability to utilize diplomacy, attention to detail
• Strong time management skills, with the ability to work independently as well as cooperatively within a team of professionals
• Strong computer skills (e.g. Microsoft Office)
• Experience with special populations, community development, high ropes course, and knowledge of holistic education (considered assets)


This position includes full comprehensive benefits coverage, including tuition waiver. Applicants are invited to submit a resume and cover letter, including salary expectations, by applying online below by January 10, 2014.

It is Brock University’s policy to give consideration to qualified internal applicants.

We appreciate all applications received; however, we will contact only those candidates selected for an interview.

Brock University is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measure will be addressed confidentially.

*The salary range indicated is representative of all positions evaluated at this level. Actual salary is determined by examining related skills, experience, budgetary restrictions and both internal and external equity comparators.