Technical Associate: Research and Learning Support

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Posting #:AP 53/2013
Posted:Sep 18, 2013
Employment Status:Permanent Full-Time
Faculty:Faculty of Humanities
Department:Centre for Digital Humanities
Grade:Job Group L
Salary Scale:$48,105 - $73,060 per annum* (effective July 1, 2013)
Hours of Work:

Job Summary

Why Brock?
Our unique philosophy takes students beyond the pursuit of academic excellence. To achieve this philosophy we endeavour to take our employees beyond the pursuit of just a career. Brock is a place where left-brain and right-brain thinking come together. We encourage our employees to utilize their rational/analytical thinking in concert with their emotional/creative sides in order to have an engaging and rewarding career. We’re one of the fastest-growing universities in Ontario, with hundreds of millions of dollars committed to new construction and programs. We’re small enough to be intimate and big enough to attract world-class minds. Located at the centre of Canada's beautiful Niagara Peninsula, Brock offers an exciting work environment with strong undergraduate, graduate and interdisciplinary programs and a vigorous research culture. We are looking for qualified people who will bring their expertise and dedication in support of the University’s goals and objectives.

The Opportunity
Reporting to Director, Centre for Digital Humanities, the Technical Associate offers technical support to the CDH by aiding in the technical design and implementation of new media tools and methodologies. The Technical Associate manages and facilitates the transfer of knowledge related to software/hardware technology and workflow in labs and learning spaces that fall under the purview of the Centre for Digital Humanities as well as the Interactive Arts and Science Program (IASC) and GAME programs.

Duties and Responsibilities
• Liaising with CDH faculty, Information Technology Services (ITS) (at both Brock University and Niagara College) and other departments regarding space, equipment and software planning and priorities, development and maintenance for teaching and research
• Ensuring effective functioning of CDH Labs and technology-mediated teaching and research spaces including production workflow and pipeline in consultation with technology partners and others
• Researching, specifying, sourcing and installing new equipment in consultation with faculty, ITS and others, and establishing methods/procedures for annual assessment of functional state, repair requirements, renewal for all major equipment
• Facilitating operation and/or training of CDH faculty and staff in the use of CDH equipment and facilities, where necessary
• Hiring and supervising student technology assistants
• In consultation with the Director, planning and allocation of budget related to technology
• Providing support for research and creation in the digital humanities and interactive media and advising, consulting and facilitating faculty research and innovation in emerging areas of digital humanities and games based on designated CDH priorities
• Providing learning Support for GAME and IASC programs
• Maintaining and, where needed, transferring up-to-date knowledge of key software for multimedia and games design and development
• Facilitating inquiry-based learning in areas of new media in consultation with CPI and relevant CDH faculty
• Advising students on software and workflow emphasizing student self-sufficiency
• Providing non-credit technical workshops in areas designated for CDH priority
• Evaluating new technology or digital methodologies, providing advice and assistance, to faculty and staff with respect to digital media options and best practices
• Maintaining up-to-date knowledge of advanced hardware configurations in computing environments
• Developing and implementing equipment lending policies and procedures


The ideal candidate will have:
• An undergraduate degree, plus post graduate courses and/or degree in a related field
• Several years of related experience with a focus on the implementation and utilization of new media innovation
• Demonstrated advanced knowledge of new media software including: Game Engines (Unity Pro, Unreal Game Engine); multimedia and web development (HTML 5, Processing, Flash); 3D Modeling (Maya, 3D Studio Max, Zbrush); and production management and version control (Handsoft, Project, Perforce, CVS, GIT, etc.)
• Advanced knowledge of media hardware and project pipeline management including: desktop computing systems, networking, rendering and data management
• Strong written communication, including demonstrated report writing, technology evaluations and proposals
• Functional knowledge of various spreadsheets and budgeting processes
• Familiarity and ability to stay current with various industry trends, tools and processes
• A team player with the ability to communicate with various stakeholders
• Demonstrated ability to multitask
• Strong troubleshooting capabilities and the ability to provide appropriate solutions
• Proven ability to analyze technology alternatives and synthesize knowledge and information from various sources
• Demonstrated ability to devise guidelines regarding technical issues for various users


This position includes full comprehensive benefits coverage, including tuition waiver. Applicants are invited to submit a resume and cover letter, including salary expectations, by applying online below by October 2, 2013.

It is Brock University’s policy to give consideration to qualified internal applicants.
We appreciate all applications received; however, we will contact only those candidates selected for an interview.

Brock University is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measure will be addressed confidentially.
*The salary range indicated is representative of all positions evaluated at this level. Actual salary is determined by examining related skills, experience, budgetary restrictions and both internal and external equity comparators.