Replacing Your Card

Replacing Your Card

Visit the Brock Card Office in The Marketplace during business hours to replace your lost/stolen/damaged Brock ID Card.

Office Location
The Marketplace
1st floor - Schmon Tower
Hours: Monday – Friday, 8:30 am – 4:30 pm

Lost/Stolen Cards

To replace a lost or stolen Brock Card bring a valid Government issued piece of Photo I.D. to the Brock Card Office and a new card will be issued to you for a $25 replacement fee or $40 replacement fee if you are living or working in a residence that requires swipe access. If you require a new Proximity Card there is a replacement fee of $35. Note - the Brock Card office can accept cash, debit, Visa and MasterCard payments for replacement ID cards. 

Please note: All card purchases are final sale.

Damaged Cards

To replace a damaged card (either broken, or demagnetized) bring the damaged or broken card to the Brock Card Office (even if in pieces) and have a replacement card issued at no charge. The applicable replacement fee will be charged if you cannot turn in the damaged card at the time the replacement card is being issued. If your card has been willfully damaged (holes punched in magnetic stripe etc.), the applicable replacement fee will be charged.
 

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