Operations Management Concentration

Goodman School of Business

Operations Management Concentration

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In this guide:
Career Options
Professional Designations
Clubs & Associations
How Goodman Career can help
Important Competencies


A concentration in operations management provides you with the knowledge and skills required to perform the processes that transform or convert inputs of materials, energy, information, and human skills into goods and services that satisfy customer needs. It will give you an understanding of the design and implementation of systems for planning, controlling and continuously improving operations.


Nature of work & types of jobs:

  • Process Improvement Consultant
  • Logistics Manager
  • Facilities Coordinator
  • Industrial Production Manager

Positions of Recent Grads:

  • Process Analyst
  • Category Analyst
  • Category Implementation Specialist
  • Associate Product Manager
  • Logistics Coordinator


Career Options
The following are examples of career paths in the field of operations management:

Operations Managers analyze, design, and improve the processes by which goods and services are produced. They forecast future demand for goods and services, monitor the work environment, vendor selection, and manage logistics and supply chains.

Production Managers are responsible for ensuring production runs smoothly through the allocation of labour resources, monitoring production scheduling and costs, and coordinating receiving raw materials or shipping of complete products.

Quality Assurance Managers implement and manage quality assurance programs and are responsible for making sure that expected levels of quality will be reached.

Operations Research Analysts decide on the best allocation of resources (i.e. time, money, people, space, and raw materials) within an organization or system.

Purchasing Managers buy the goods and services, raw materials, and supplies needed by the firm for its operation. They are responsible for coordinating the quantity, quality, price, and timing delivery as required by the firm.

Professional Designations
Certified Supply Chain Management Professional (CSCMP) - CSCMPs use processes, tools, and technologies applied to managing the end-to-end forward and backward flow of materials, information, and value in the supply chain.

Certified Manager of Quality/Organizational Excellence (CMQ/OE) - A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

Professional Certification in Supply Chain and Logistics (P.Log) - The Professional Logistician initiates and manages change throughout the organization, is the key to a company’s bench strength in globally competitive markets, and is committed to continuous learning in the service of sustainable business developments.

Clubs & Associations
Both work and volunteer experience can help you gain the necessary skills to get a job in operations management.

Recommended Club(s) on Campus:

Associations, Volunteer Organizations, and other resources:

How Goodman Career Can Help
The Goodman Career Development Office provides various services and hosts different events to help prepare students for the job search process. Check out our workshops or book an appointment with our office.

You are also encouraged to attend the following events, hosted by Goodman Career:

  1. How To Get A Job In Operations & Supply Chain – meet alumni and industry professionals
  2. Networking Breakfast – Meeting employers from different companies and find out about job opportunities

Important Competencies

  • Communication Skills (verbal & written)
  • Analytical Skills
  • Problem Solving Skills
  • Technical Skills
  • Demonstrates Initiative
  • Flexibility & Adaptability
  • Leadership Skills
  • Ability to Plan, Schedule, & Control Projects
  • Results-Oriented
  • Ability to Improve Business Processes
  • Time Management
  • Decision Making Skills
Karolina Kasowski, BBA Operations Management student

My experience as a Brock University student has provided me with many opportunities, which I have enjoyed while broadening my skill set. The operations program has allowed me to express and develop my passion for planning, efficiency, and organization while putting me on the path for a successful career in operations. I was also able to further challenge myself and develop my academic profile by volunteering for the Business Students’ Association (BSA), competing in case competitions, and completing three invaluable co-op terms.

-Karolina Kasowski, BBA Operations Management student

One of the most valuable lessons I've learned at Brock is the importance of gaining experience outside the classroom. I have participated in the JDCCentral competition over the last two years as a delegate and an advisor. This year, I am one of the JDCCentral Co-Captains leading the Brock team to the 2013 competition in Halifax. Not only has competing in competitions allowed me to apply what I have learned in the classroom, I have also gained new skills and experiences in the process. As an Operations Management student, the Co-Captain role in particular has allowed me to explore my passion for project management. I recently completed a year long co-op for the Ontario Ministry of Transportation, leading various projects from initiatives focused on creativity and innovation to technical IT modernization projects.

-Julia Chiarelli, BBA Operations Management student