Publications — Oct. 20

Ayanso, A., Lertwachara, K. and Thongpapanl, N. (2011.) “The Effect of Customer Service and Content Management on Online Retail Sales Performance: The Mediating Role of Customer  Satisfaction.” AIS Transactions on Human-Computer Interaction, 3(3), pp. 156-169.

Ayanso, A., Chatterjee, D. and Cho, D.I. (2011.) “E-Government Readiness Index: A Methodology and Analysis.” Government Information Quarterly, 28(4), pp. 522-532.

Ayanso, A., and Herath, T. (2011.) “Law and Technology at Crossroads in Cyberspace: Where do we go from here?” Investigating Cyber Law and Cyber Ethics: Issues, Impacts and Practices, Dudley, A., Braman, J., Vincenti, G. (Eds.), IGI Global, Hershey, Pennsylvania, pp. 57-77.

Daigle, Christine. (2011.) “L’(la ré-) écriture de soi-même: de l’utilisation de l’autobiographie et des mémoires dans les oeuvres de Beauvoir et Sartre.” L’écriture et la lecture : des phénomènes miroir ? L’exemple de Sartre. Natalie Despraz et Noémie Parant (eds.), Publications des Universités de Rouen et du Havre, pp. 55-63.

Vachon, Francine. (2011). “Can Online Decision Aids Support Non-Cognitive Web Shopping Approaches?” International Journal of Business and Management, Vol. 6, No. 10. pp. 16-27.

Yang, G., M. You, L. Vasseur, Y.-Y. Zhao, C.H. Liu. (2011.) Chapter 2. Development of RNAi in Insects and RNAi-Based Pest Control. In M. Stoytcheva (Ed.). Pesticides in the Modern World, InTech Open Access Publishers, Vienna, Austria. ISBN: 978-953-307-184-8: pp. 27-38.

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